Cricket Bat Services & Repair

We are your one-stop for all of your cricket bat needs from preparation to refurbishments & handle replacements. Our work is known for its quality which is why we are used & trusted by numerous first-class & international cricketers.
If you would like Fantail to repair your bat but are unsure if it is repairable or you're not sure what to purchase, please use the support box located at the bottom left-hand side of your screen and include a few pictures of your bat/s.


These timelines are a guide. We will do our best to have your bat/s ready as soon as possible. Please don't call the store to ask if your bat is ready or when it will be ready. We will notify you as soon as your order is available for pick-up, and we will only be able to provide you with the timeframes given below.

1 to 2 working days - facings and toe guards.
1 to 3 working days - knocking in and clean face services.
2 to 5 working days - handle replacements and weight reductions.
2 to 4 working days - crack repairs and all other services.


  1. Place your order online or pop in-store for the services and repairs you require (please get in touch if you need any assistance). Please don't send your bat/s in unless you've placed an order.
  2. Send your bat into our workshop from anywhere around the world (Fantail doesn't organise or pay for this) with your order number, name and contact details attached. Please don't send your bat cover; it may not be returned.
  3.  Your bat will join the queue as soon as it arrives. You won't be notified when your bat arrives.
  4. Once complete, your bat/s will be couriered to the address given in your order details (the return shipping is calculated and paid for in the checkout of our website). You will be sent an email with the tracking details upon dispatch, or we will let you know that it is ready for pick up. 
      Send or drop your bat/s off to the following address:

      84C Elizabeth Knox Place
      St Johns, Auckland 1072
      New Zealand

      View Store opening hours