We offer a limited warranty against any fault of manufacture on all Fantail Bats for a total period of 12 months. This warranty covers all repairs required that are caused as a result of reasonable use of the Fantail Cricket bat. Repairs carried out within 12 month warranty period are free of charge, though there is normally a return post and packing charge.
Subsequent repair and servicing are chargeable. Reasonable use involves, and is limited to, the use of the Fantail Cricket cricket bat to hit balls specifically designed for use in the sport of cricket. If the Fantail Cricket cricket bat is deemed unrepairable within a 6 month period then a free replacement will be offered. Fantail Cricket Ltd reserve the right to renege on this warranty if they believe that the bat has been used in ways not deemed reasonable. Fantail Cricket Ltd also reserves the right to renege on this warranty if labels were removed or chosen not to be applied. No cash refunds will be offered and the postage costs relating to the returning of bats will be borne by the customer.
Should you believe a warranty claim to be necessary, the product must be returned to us for inspection. Proof of purchase is required to be provided for any claim to be valid.
The warranty period does NOT include the following;
- Insufficient knocking in and preparation prior to use
- Superficial cracking
- Damaged edges or toe, or excessive use
- Bats used against bowling machines are not returnable as these especially damage cricket bats.
- Damage due to moisture and or dirt
In the case of a replacement product, the remaining warranty period on the existing product only will be carried onto the replacement bat.